Support

We're here to help! Get support for Store QA Tool through multiple channels.

Contact Support

Our support team is available to help you with any questions or issues you may encounter.

We aim to respond as quickly as we can. Priority support tiers will apply once paid plans go live - see Plans & Billing.

Before Contacting Support

To help us assist you more quickly, please:

1. Check our FAQ section and Troubleshooting page for common questions
2. Review the relevant documentation pages
3. Note any error messages you’re seeing, and which scan or check they relate to
4. Have your store domain and scan number ready (if applicable)

What We Can Help With

Our support team can assist you with:

• Scan settings and check configuration
• Troubleshooting a stuck or failed scan
• Understanding a specific finding or fix instruction
• Basic setup questions
• Account and billing inquiries
• Feature requests and feedback

Helpful Resources

Feature Requests & Feedback

We love hearing from our users! Send feature requests and feedback to team@distylled.com. We prioritize features based on user demand and feasibility.

Leave a Review

If Store QA Tool is helping you keep your storefront in good shape, please leave us a review in the Shopify App Store! Reviews help other merchants discover the app and help us keep improving.